Neon Digital Signage
This URL is for LG SoC Devices
This page provides setup instructions for installing Neon Digital Signage on LG webOS Signage commercial displays. Follow the steps below to install it from your display's SI Server settings.
Installation Instructions
Connect and Set the Time
Connect the display to the internet (a wired Ethernet connection is recommended). Under Settings → General → Time & Date, confirm the date, time, and timezone are correct. Pairing and scheduling depend on accurate time.
Open SI Server Setting
Press Settings (the gear icon) on the remote, then navigate to EZ Setting → SI Server Setting.
Enter the URL
Set Fully Qualified Domain Name to
On and enter the URL:
https://neonlg.com/lg.ipk
Set Launch Options
Set Application Launch Mode to Local and Application Type to IPK.
Install
Select Local Application Upgrade → Remote (some models show External), then Confirm. Wait for the "Complete" message.
Power-Cycle
Turn the display off, then on. After about 30 seconds Neon Digital Signage installs and launches automatically, showing a pairing code.
Recommended Settings
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Disable "No IR Power Off" Settings → General → Power → No IR Power Off (4 Hours) → Off
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Disable No Signal Power Off Settings → General → Power → No Signal Power Off (Auto Power Off) → Off
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Disable Power Saving / DPM Settings → General → Power → Power Saving / DPM → Off
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Schedule a Daily Refresh Settings → General → Power → On/Off Schedule → brief off/on cycle during off-hours
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Set Display Orientation Settings → Display Orientation → Portrait or Landscape as needed
Supported Displays
Neon Digital Signage runs on LG webOS Signage commercial displays. Consumer LG Smart TVs are not supported.
Troubleshooting
App Won't Install
Confirm the display is online (a wired Ethernet connection is recommended). In SI Server Setting, verify Fully Qualified Domain Name is On, the URL is exactly https://neonlg.com/lg.ipk, Application Type is IPK, and Launch Mode is Local. If "Remote" does not start the upgrade, try "External," then power-cycle the display.
Verify the URL
Make sure you entered the URL exactly: https://neonlg.com/lg.ipk (https, no typos).
App Closes or Screen Turns Off
Disable No IR Power Off, No Signal Power Off, and any Power Saving / DPM option. See the Recommended Settings above.
Won't Pair, Shows Offline, or Wrong Time
Check the network connection and confirm the date, time, and timezone under Settings → General → Time & Date.
Still having issues? Contact Support: